TERMS OF SERVICE
OVERVIEW
This website is operated by BestRealDoll. Throughout the site, the terms "we", "us" and "our" refer to BestRealDoll. BestRealDoll Creations provides this website, including all information, tools and services provided to users of this website, on the condition that you accept all terms, conditions, policies and statements described here.
BestRealDoll.com is a free public website. If you don't like our online shopping format, please feel free to leave our site. .
Please read all legal information about your visit carefully before browsing the BestRealDoll website or proceeding to purchase any products online. By continuing to visit our site, you accept that you fully understand the terms and conditions of this agreement and accept all information exchanged during online purchases. We reserve the right to modify these terms from time to time.
SCOPE OF APPLICATION
Regarding the contracting parties, BestRealDoll provides the following terms and conditions for customers:
All orders, services and customer contracts are conducted via our BestRealDoll online store, and are subject to the terms and conditions in effect at the time of placing your order.
All contrary provisions are hereby repealed. Any provisions not contained herein are only valid in the case of a clear written agreement between BestRealDoll's authorized representative (general manager, authorized signatory or agent) and the customer.
LEGAL AGE
BestRealDoll.com is only suitable for adult audiences. You must be at least 18 years of age to visit or purchase from BestRealDoll.com. If you are below 18 years of age, please leave the site immediately. If you are below legal age, BestRealDoll has no obligation to accept your purchases.
INFORMATION ACCURACY, COMPLETENESS AND TIMELINESS
BestRealDoll is not responsible if the information provided on this website is inaccurate, incomplete or not up to date. The materials on this website only provide general information and should not be used as the sole basis for decision-making without consulting the main, more accurate, complete or timely information resources. Any reliance on materials on this website is at your own risk.
This site may contain certain historical information. The historical information is not necessarily the latest information and is for reference only. We reserve the right to modify the content of this website at any time, but we have no obligation to update any information on this site. You agree that it is your responsibility to monitor changes to our site.
PRODUCTS AND SERVICES
Certain products or services may only be available online through this website. The number of these products or services may be limited and can only be returned or exchanged in accordance with our returns policy.
We take great care to display the colors and images of the products in our store as accurately as possible. However, we cannot guarantee that the color displayed on your monitor will be identical to actual item.
We reserve the right to restrict the sale of our products or services to any person, geographic area or jurisdiction, without obligation. We may exercise this right depending on the situation. We reserve the right to limit the number of products or services we provide. All product descriptions and product prices are subject to change without notice. We reserve the right to terminate any product at any time. In the case of prohibition, any quotation for any product or service provided on this website is invalid.
We do not guarantee that the quality of any products, services, information or other materials that you purchase or obtain via this website will meet your expectations, or that any errors in the services will be corrected.
PRICING
Prices and availability of items are subject to change without notice. Prices do not include VAT, import taxes and customs duties. Your package may be inspected by your local customs and considered taxable. It is the customer’s responsibility to pay any associated fees. If the price of any product is incorrectly displayed, we may reject the order.
PAYMENT
Safe payment process
All payments must pass through and be protected by the PayPal payment system. PayPal uses industry-leading security and fraud prevention systems to protect your personal financial information, which means that from checkout to delivery, your financial information is absolutely safe.
In addition, whether using an existing PayPal account, or a credit card, debit card or e-check through the PayPal system, all payments are covered by PayPal Buyer Protection, which means you can buy your dream toy online without risk.
The PayPal system supports payments via MasterCard, Visa, American Express, discover credit cards and e-checks directly and no account registration is required.
After payment is completed, you will receive an email from PayPal with a receipt containing the transaction information.
SAFE SHOPPING GUARANTEE
BestRealDoll provides the safest online shopping experience in the entertainment industry. Our checkout process is 100% secure, with your order information encrypted and transmitted via secure SSL server technology.
We then manually review each order. If there is any doubt, we will contact you before deducting any fees from your credit card. We also verify all credit card information, so please rest assured that we are protecting you from unauthorized charges. Your safety and comfort are our top priority.
To prevent identity theft, only authorized personnel can process your order or access your personal data.
ORDER
According to customs regulations, customers must provide valid and accurate data. All consignee names, addresses and payer names should be valid. In some countries/regions, the consignee may have to submit their ID or passport to clear the package or use it for payment verification. If any information provided to BestRealDoll.com is incorrect and prevents shipment, delivery or customs clearance, the customer will be solely responsibility. BestRealDoll.com will not bear any responsibility and will not provide any compensation.
We reserve the right to cancel any unqualified or incorrect orders. Customers can cancel their order at any time before shipping. However, once the order is sent, it cannot be cancelled or changed.
OPTIONAL TOOLS
We may provide you with access to third-party tools, however we neither monitor nor control them.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any form of guarantee, representation or condition, and without any endorsement. We do not assume any responsibility for any damage caused by your use of optional third-party tools.
Any use of the optional tools provided through this website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms of use of the tools provided by the relevant third-party providers.
In the future, we may provide new services and/or features (including the release of new tools and resources) through this website. Such new features and/or services shall also comply with these terms of service.
USER REVIEWS, FEEDBACK AND OTHER OPINIONS
If, at our request, you send specific submissions (e.g. contest entries), or without our request (e.g. ideas, suggestions, proposals, plans or other materials), whether online, via e-mail, post or other means (hereinafter collectively referred to as "comments"), you agree that we can edit, copy, publish, distribute, translate and use in any other way any comments that you forward to us at any time without restriction. We are also not obliged to (a) keep any comments confidential (b) compensate you for comments or (c) respond to any comments.
We may (but are not obligated to) monitor, edit or delete content that we unilaterally consider illegal, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable content, or content that violates any party’s intellectual property rights or these terms of service.
You agree that your comments will not infringe any rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain any defamatory or other illegal, insulting or obscene materials, and will not contain any computer viruses or other malicious software that may affect the service or the operation of any related websites in any way. You must not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or a third-party comment source. You are solely responsible for any comments you make and their accuracy. We are not responsible for any comments posted by you or any third party.
SMS Marketing Terms of Service
1. When opted-in, you may receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include offers, coupons, payment or other informations.
2. You can opt-out of this service at any time. Just text “STOP” to the phone number (Or email our customer service). After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.
3. If you are experiencing any issues, you can reply through phone messages or email our customer service. Or, you can get help directly from our customer service.
3. Carriers, such as AT&T, are not liable for delayed or undelivered messages.
4. Message and data rates may apply for any messages sent to you from us and to us from you. You should expect to receive 4 messages per month from us.
5. If you have any questions about your text plan or data plan, please contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy.
ERRORS, INACCURACIES AND OMISSIONS
Sometimes, our website or service may contain some typographical errors, inaccurate or missing information. These errors may be related to product descriptions, prices, promotions, offers, product shipping costs, shipping time and availability. If any information on this service, or any related website, is inaccurate, we reserve the right to correct any errors or omissions, change or update information or cancel orders without prior notice (including after you submit your order).
Except as required by law, we do not undertake the obligation to update, modify or clarify the information in the service or any related website, including, but not limited to, price information. No specified update or refresh date has been applied to the service or any related website to indicate that all information on the service or any related website has been modified or updated.
PROHIBITED USE
In addition to the other prohibitions stipulated in the terms of service, you are also prohibited from using the website or its content: (a) for any illegal purpose; (b) to induce others to perform or participate in any illegal act; (c) to violate any international, federal, provincial or state regulations, rules, laws or local regulations; (d) to infringe our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, hurt, slander, defame, demean, intimidate or discriminate based on gender, sexual orientation, religion, race, race, age, nationality or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other types of malicious code, these viruses or any other types of malicious code will or may affect the function or operation of the service or any related website, other website or the internet in any way; (h) to collect or track the personal information of others; (i) to spread spam, phishing, drugs, excuses, spiders, crawling or scraping; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the service or any related website or other website or the security function of the internet. We reserve the right to terminate your use of the service or any related website if you violate any of our terms of service.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the HongKong.